Fully managed IT services · Hatfield, Hertfordshire
IT Support, Cloud, Security & Networks.
Redefined.
Support tickets answered within 15 minutes
Clients supported
Users supported
Our partners
Our key services
Managed IT services made simple with Join IT.
We are IT support, security and service specialists. Our holistic approach provides a comprehensive set of Managed IT Services that are intrinsically linked and designed to nurture growth through technology and mitigate against the IT challenges faced by all businesses.
Managed IT Support
Tiered levels of support to suit your business operations and budget. Whether you decide on ad hoc support or fully managed 24/7 support with monitoring, preventative maintenance, and security, all our tiers are designed and operated using our four key pillar strategy.
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Managed Cyber-Security
We believe that breaking down barriers is critical to securing the future for SMEs. In a world where risks are ever-changing and threats take on shape-shifting forms, it takes maximum commitment to stay one step ahead.
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Cloud & Collaboration
Many years of experience migrating small businesses into the Cloud. Whether you are looking to migrate your mission-critical applications or your entire IT estate, we will manage the entire process. We are vendor agnostic with access to all the market-leading Cloud services.
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Back-up & Disaster Recovery
Backing up your systems and data can protect your business from disruption - but not on its own. We prepare all our clients for the worst-case scenarios and teach that Backups and Disaster Recovery go together as one.
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Managed Print Solutions
Managed Print Services with levels of support tailored to your business needs and budget - from on-demand assistance to a comprehensive, around-the-clock managed service including monitoring, preventative upkeep, and security.
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Cloud Telephony
Streamline your business communication system and enhance productivity with Hosted VoIP Telephony - a modern, efficient alternative to traditional phone systems that are often inflexible, costly, and complex to maintain.
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Structured Cabling & Leased Lines
Structured cabling forms the backbone of modern networks, and our tailored leased lines give you dedicated and secure connectivity - the foundation for seamless communication, data transfer, and collaboration.
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Not sure where to start?
Arrange your free consultation
Start your journey right here. Book your free consultation call or meeting with a member of the Join IT team.
Book free consultationOur approach
Redefine…
It is our aim to undo the negative connotations associated with IT - and through our values we apply our ‘Redefine’ logic.
Get in touch01
How you think about IT services & support
From feeling taken advantage of and in the dark, to feeling strengthened and empowered.
02
How you do business
Outsourcing IT tasks into expert hands, so you can focus on your product and its core value.
03
How you understand success
We run your small business with big business thinking, drawing on our years of experience in Corporate IT.
Customer case studies
Get an understanding and insight into how we helped other small businesses with their IT operational needs.
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Arrange your free consultation
Start your journey right here. Book your free consultation call or meeting with a member of the Join IT team.
Book a free consultation →
How we work
Support. Meet. Review. Offer. Grow.
1
Support
We continuously support you with maintenance and advice moving forward.
2
Meet
We will meet with you regularly to get to know your organisational needs.
3
Review
We will review what you already have with a simplicity mindset.
4
Offer
We then offer suggestions for reducing risk, costs and complexity.
5
Grow
We sanitise your company to grow and scale intelligently from this point.
Why Join IT are different
What enters your mind when you hear “IT Support” and “Managed Services”?
If it’s visions of sitting on hold, being guaranteed a call back within 1-2 business days, feeling overcharged and frustrated, or like you don’t fully understand what you’re getting for your money… it’s time to make a change.
The IT support team at the end of the hall, but outsourced ▾
At Join IT, we’re redefining all of those negative associations towards IT support for today’s businesses. Our staff are dedicated, communicative, transparent, and wholly focused on understanding how you operate. We are the IT support team at the end of the hall, but outsourced, ready to scale up and down as you need us.
Saving you stress and money ▾
We walk into a room, and walk out having saved you stress and money and offered you value in return.
Continually optimising behind the scenes ▾
Whether it’s improving communications, streamlining how your operations run, or drilling down into the way your data is secured, we continually evaluate your business behind the scenes with a view to optimisation.
Hear from our clients
Small businesses, big business IT.
“
We now have a rock-solid IT platform that will scale with our growing business. Our team is now supported with their day-to-day operations by our in-house IT support and managed SOC teams, and our email issues have been put behind us.
“
A brand-new site for Twin Wheel has hugely expanded their business and with a scalable IT Infrastructure and implementing digital systems it has revolutionised their services and their ability to serve their customer base.
“
Sana’s IT systems are now more easily accessible, secure, and scalable because of deploying Microsoft 365. Emails and data are now accessible across multiple devices, on the move, and collaboration in real-time has enabled the teams to boost productivity.
Our values
Integrity. Simplicity. Experience. Scale.
Integrity
Building trust with every customer is an essential part of every relationship we create. We want you to have ultimate peace of mind in letting us take the wheel.
Simplicity
We always advocate for reducing complexity. Everything we suggest has a purpose, and we’ll explain it to you clearly, so that you’re always clued in.
Experience
From how you feel when we walk out a room, to your comfort and ease with the tools and technology we implement, your positive experience is always top of mind.
Scale
Whether we’re scaling back on operating costs or risk to meet your goals, or scaling up on resources to implement an ambitious project - we meet you where you are.
Talk to the team today
We’re here to help.
Simply speak to the Join IT team for all your requirements or challenges.