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Sectors · Law Firms

Expert IT Support for Law Firms

Blazing-Fast IT Support for Law Firms: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Organisations, Including Law Firms.

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IT support for Law Firms

Our Core Services for Law Firms

Is your firm losing billable hours to slow systems, case management glitches or unreliable remote access? Join IT acts as your firm's full-time, expert IT department, outsourced. We provide secure, responsive IT support to UK law firms, giving fee earners and support staff dependable technology without the cost of an in-house team.

  • Practice and Case Management Support: We keep your practice management, document management and time recording systems running smoothly, and work with your software suppliers when issues arise.
  • Secure Email and Document Sharing: Encryption, phishing protection and secure client portals help protect confidential correspondence and prevent payment diversion fraud.
  • Remote and Hybrid Working: Secure laptops, VPN access and Microsoft 365 let fee earners work from home, court or client offices without compromising security.
  • Cloud Telephony: Flexible phone systems on 30-day contracts, with call recording and remote working features suited to busy legal teams.

Support options

More ways we support law firms.

Managed IT Support

We look after your firm's entire IT estate, from practice management systems to laptops and secure email. Your lawyers focus on clients and matters. We handle the IT.

Remote IT Support

Fast help for fee earners in the office, at court or working from home. Most issues are resolved remotely within minutes, so client work keeps moving.

Co-Managed IT Support

Already have an IT manager? We work alongside them, providing extra capacity, out-of-hours cover and specialist security expertise.

Ad-Hoc IT Support

Pay-as-you-go help for law firms, with no long-term contract. From an urgent fault before a hearing to an office move, we step in when you need us.

IT support

Why UK Law Firms Choose Join IT

  • Security that protects client confidentiality: Law firms hold sensitive personal and financial information, so we build layered protection around email, devices and documents, with multi-factor authentication as standard.
  • Support that respects your deadlines: Court dates and completion days don't move, so our helpdesk responds quickly and prioritises issues that affect live matters.
  • Technology that supports compliance: We help firms meet their data protection obligations and prepare for Cyber Essentials, with clear records of how systems are secured and maintained.

Support options

What sets our support for law firms apart.

A Smooth Switch of IT Provider

We start with an audit of your current systems, then plan the move around your diary so there's minimal disruption to fee earners and clients.

Protection Against Conveyancing Fraud

Email impersonation and payment diversion are major risks for firms handling client money. We put email security, staff awareness and verification safeguards in place to reduce that risk.

Experience with Professional Services

We support professional services firms every day, so we understand the pressure of billable hours, confidentiality and regulatory scrutiny.

Why choose Join IT

Why Law Firms Work with Join-IT

01

Local Experts for Law Firms, Nationwide Support

From our Hertfordshire base we support law firms in London, the home counties and across the UK.

02

Preventing Downtime for Law Firms

Continuous monitoring and maintenance keep case files and practice systems available when fee earners need them.

03

Security Built for Law Firms.

We protect privileged client information with encryption, access controls and advanced threat detection.

04

Fast Help, Remote or On Site, for Law Firms.

Remote support for quick fixes, with engineers on site at your offices when hands-on help is needed.

05

Backups That Keep Law Firms Running.

Tested backups protect matter files, documents and client records from loss, ransomware and outages

06

Reliable IT for Law Firms.

We manage your technology end to end, so your lawyers can concentrate on their clients.

IT support

Get Started - It’s Easy

At Join IT, we understand the confidentiality, deadlines and regulatory pressure law firms work under, and we provide reliable, responsive IT support to match. Whether you need day-to-day helpdesk support, a secure move to the cloud or a trusted partner to call when something goes wrong, we're here to help. Book a free consultation today, or call 0203 468 8180 to speak to our team.

Our services

Our key services.

Managed IT Support

We offer law firms flexible managed IT support plans, each designed around the way they work and their budget. Pay-as-you-go help or full round-the-clock management: your law firm decides.

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Managed Cyber-security

We make cyber security straightforward for law firms, replacing confusing guidance with clear, managed protection. Firewalls, endpoint security and staff awareness work together to keep your law firm safe.

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Back-up & Disaster Recovery

Backups alone won't keep law firms running, and a recovery plan is useless without good backups. We set up both for your law firm, test them regularly and agree exactly what happens if the worst occurs.

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Cloud & Collaboration

Moving to the cloud gives law firms flexibility, resilience and easier collaboration. We plan and manage the whole migration, keeping disruption to your law firm to a minimum.

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Office365 Services

Microsoft 365 helps law firms work together securely, in the office or remotely. We set up and manage Teams, SharePoint and OneDrive so everyone at your law firm can collaborate from any device.

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Security & Vulnerability Scanning

We scan the systems law firms rely on for vulnerabilities, missing patches and misconfigurations. Issues at your law firm are prioritised by risk and resolved quickly.

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Customer reviews

What our clients say.

“

Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.

Kadeem Kandekore HatTech Business Centre

“

Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received. Can't recommend the service more.

Alan Kittle Founder, Kittle Group

“

We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customised solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.

Luke Lowrie Genetech Pharmaceuticals

Talk to the team today

Ready to Make IT One Less Thing for Your Firm to Worry About?

Request a free IT review to find out where your firm's systems and security stand. Choose the support that suits you, from fully managed IT to pay-as-you-go help. Get complete coverage across devices, email, cloud, telephony and security. Our pay-as-you-go option suits smaller firms and chambers that just want expert help when they need it.