Sectors · Non-Profits
IT Support for Non Profits
Blazing-Fast IT Support for Non Profits: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Organisations, Including Non-Profits.
Support tickets answered within 15 minutes
Clients supported
Users supported
IT support for Non-Profits
Joined-Up IT Support That Protects Your Time and Resources
Non profits rely on technology every day to manage services, protect donor data, support staff, and stay connected with volunteers. When systems are slow, insecure, or unsupported, time and money are pulled away from the work that matters most. Join IT provides managed IT support built to keep organisations running with less stress and more clarity.
At Join IT, we take a joined-up approach to IT support, cyber security, cloud services, and backup planning because these areas are closely linked in day-to-day operations. We support small and growing organisations with flexible service options, from ad hoc help to fully managed support with monitoring, maintenance, and security.
Read more ▾
At Join IT, managed IT support is not treated as a stand-alone service. We connect support, cyber security, cloud services, and backup planning so your organisation is covered across the areas that matter most to daily operations.
If your team works across different locations, uses shared files, or depends on Microsoft 365 and cloud tools to stay productive, we can help manage that setup properly. Join IT has years of experience supporting cloud migrations and works with leading vendors to help businesses move systems and data with confidence.
Security also matters for non profits handling donor details, internal records, and financial information. Join IT provides managed cyber security services and treats backup and disaster recovery as one combined priority, helping clients prepare for disruption instead of reacting once the damage is done.
Our support model is designed to give smaller organisations access to big-business thinking without the cost of building a full internal IT department. We aim to help clients feel informed, supported, and in control, while the team works behind the scenes to keep technology stable, secure, and ready to scale.
Support options
More ways we support non-profits.
Managed IT Support
We manage your non-profit's IT, from supporter databases to staff devices.
Remote IT Support
IT help for non-profit staff and volunteers, wherever they work. Remote monitoring keeps your systems running so you can focus on your mission.
Co-Managed IT Support
Already have an IT team? We support the person who looks after your IT with expertise and cover.
Ad-Hoc IT Support
Pay-as-you-go IT help that suits non-profit budgets, with no long contract. From urgent faults to planned upgrades, we can step in when needed.
IT support
Why Non-Profits Need Joined-Up IT Support
Non profits need IT that is reliable, easy to understand, and able to grow with the organisation. Our role is to take pressure off your team, keep your systems stable, and give you clear support without the usual confusion that often comes with outsourced IT.
Here is what that can look like in practice:
Read more ▾
Flexible support options to suit different budgets and day-to-day needs
Managed IT support with monitoring, preventative maintenance, and security built in
Cloud migration support for organisations moving systems, files, or key applications into the cloud
Backup and disaster recovery planning to reduce disruption when problems happen
A clear, communicative team focused on visibility, control, and practical advice
We know many organisations have had poor experiences with IT support in the past, from slow replies to unclear pricing and little confidence in what is actually being delivered. Join IT is built around doing that better, with a strong focus on communication, transparency, and support that fits the way your organisation works.
Customer case studies
Get an understanding and insight into how we helped other small businesses with their IT operational needs.
Find out more →
Arrange your free consultation
Start your journey right here. Book your free consultation call or meeting with a member of the Join IT team.
Book a free consultation →
Why choose Join IT
Why Work with Join-IT
01
Local Experts for Non-Profits, Nationwide Support
We support non-profit organisations across the UK.
02
Stopping IT Problems Before They Reach Non-Profits
We monitor your systems continuously so your services stay available.
03
Keeping Data Safe for Non-Profits.
We protect supporter and beneficiary data with strong security.
04
Fast Help, Remote or On Site, for Non-Profits.
Remote fixes for speed, with on-site visits to your offices when needed.
05
Keeping Non-Profits Operational.
Secure backups protect supporter records and organisational data
06
IT Non-Profits Can Rely On.
We take care of your IT so your team can focus on your mission.
IT support
Speak to Join IT About IT Support for Non Profits
If your non profit needs clearer support, stronger security, and a more dependable IT setup, Join IT is ready to help. We offer flexible managed services, free consultation options, and a joined-up approach designed to reduce stress and support long-term growth. Speak to our team today and let’s talk about what your organisation needs from its IT partner.
Our services
Our key services.
Managed IT Support
Non-profits can choose the level of managed support that suits them, from occasional help to complete 24/7 management. Monitoring, preventative maintenance and security are built into every plan we run for your non-profit.
Find out moreManaged Cyber-security
Threats change constantly, and non-profits shouldn't have to keep up alone. Our managed cyber security service handles protection, monitoring and response for your non-profit.
Find out moreBack-up & Disaster Recovery
We help non-profits prepare for the worst with automated backups and a tested disaster recovery plan. If systems fail or data is lost, your non-profit will be back up and running quickly.
Find out moreCloud & Collaboration
Whether it's one system or everything, we manage cloud migrations for non-profits from planning to go-live. We work with all the leading cloud providers and choose what's right for your non-profit.
Find out moreOffice365 Services
Get more from Microsoft 365 with a setup tailored to non-profits. We handle licensing, security and configuration, and support the staff at your non-profit day to day.
Find out moreSecurity & Vulnerability Scanning
Regular vulnerability scanning helps non-profits find and fix weaknesses before attackers do. We monitor your non-profit continuously, assess the risks and apply patches promptly.
Find out moreCustomer reviews
What our clients say.
“
Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.
Kadeem Kandekore HatTech Business Centre
“
Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received. Can't recommend the service more.
Alan Kittle Founder, Kittle Group
“
We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customised solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.
Luke Lowrie Genetech Pharmaceuticals
Talk to the team today
We’re here to help.
Simply speak to the Join IT team for all your requirements or challenges.