IT support
IT Support
Blazing-Fast IT Support: 95% of Tickets Resolved in 15 Minutes. Trusted by 200+ Organisations, Including Businesses.
Support tickets answered within 15 minutes
Clients supported
Users supported
IT support for Businesses
IT support for Businesses.
IT should help your business, not slow it down. Done well, it makes every job easier. That’s where we come in. Join-IT deliver straightforward, no-nonsense IT support that keeps your business running smoothly. No confusing jargon. No long waits for a reply. Just experienced IT support, built around the way your business works.
Whether you want us to run your IT entirely or support your in-house team, we have you covered. Our services scale with you, so you always get the right level of support at the right cost.
Support options
More ways we support businesses.
Fully Managed IT Support
We take responsibility for your whole IT estate, from monitoring and security updates to user support.
Remote-Only IT Support
Expert IT help for your team, wherever they work. Our engineers monitor and maintain your systems remotely, resolving most issues within minutes.
Co-Managed IT Support
Already have an IT team? We work with your existing IT staff, adding capacity, cover and specialist skills.
Ad-Hoc IT Support
Pay-as-you-go IT support, with no long-term commitment. Call on us for urgent faults, upgrades and one-off projects.
Customer case studies
Get an understanding and insight into how we helped other small businesses with their IT operational needs.
Find out more →
Arrange your free consultation
Start your journey right here. Book your free consultation call or meeting with a member of the Join IT team.
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Why choose Join IT
Why Businesses Work with Join-IT
Many businesses have been let down by IT providers who respond slowly, charge unexpectedly and never understand how they work. We’re changing that. Think of us as your own IT department, without the cost of hiring one. We respond quickly, keep costs transparent and make sure technology supports your goals.
01
Local Experts for Businesses, Nationwide Support
As a UK-based managed IT provider, we offer expert, reliable support tailored to businesses across the UK.
02
Preventing Downtime for Businesses
Our monitoring and maintenance keep your systems secure, current and reliable.
03
Protecting What Matters to Businesses.
We defend your business with firewalls, threat detection and secure email.
04
Remote and On-Site Help for Businesses.
Remote support for speed, with on-site engineers when hands-on help is needed.
05
Recovery Plans Built for Businesses.
Tested backups keep your business running through data loss, attacks and outages
06
Reliable IT for Businesses.
We manage your IT end to end, so you can focus on growing the business.
Our services
Our key services.
Managed IT Support
Our managed IT support gives businesses tiered plans to match how they operate and what they want to spend. Whether your business needs ad hoc help or fully managed 24/7 cover, every plan includes the same proactive care.
Find out moreManaged Cyber-security
We make cyber security straightforward for businesses, replacing confusing guidance with clear, managed protection. Firewalls, endpoint security and staff awareness work together to keep your business safe.
Find out moreBack-up & Disaster Recovery
Data loss can stop a business overnight, so we give businesses secure, automated backups and a clear recovery plan. We test restores for your business regularly, so there are no surprises when it matters.
Find out moreCloud & Collaboration
Moving to the cloud gives businesses flexibility, resilience and easier collaboration. We plan and manage the whole migration, keeping disruption to your business to a minimum.
Find out moreOffice365 Services
We configure Microsoft 365 for businesses so email, files and meetings all work smoothly and securely. Automatic updates and strong security settings keep your business protected.
Find out moreSecurity & Vulnerability Scanning
Regular vulnerability scanning helps businesses find and fix weaknesses before attackers do. We monitor your business continuously, assess the risks and apply patches promptly.
Find out moreCustomer reviews
What our clients say.
“
Join-IT has been the primary IT contractor for HatTech and WelTech Business Centres since 2020, and their service has been great. They expertly handle a wide range of IT needs, including telephony, door access systems, comms room management, and print services, all with remarkable efficiency. Their response times are fast, ensuring that any issues are swiftly resolved. I would highly recommend Join-IT to any business looking for reliable, professional, and high-quality IT support.
Kadeem Kandekore HatTech Business Centre
“
Join-IT has been our managed provider for about 18 months and we have been extremely impressed. From an initial site visit to understand our set up, we've genuinely felt that our business is important to them and the personal touch from Jordan, Lewis, Taylor and the team is what makes us feel valued. As a team of 31 staff, we can just get on with our business, trusting that Join-IT is quietly looking after our systems in the background. When the odd issue arises - normally as a result of something we have done (!) - their team has always been really responsive and has even come out on site a couple of times. Their MD also took the trouble to come and meet our team and talk about some of the common cyber threats they are seeing, which was really well received. Can't recommend the service more.
Alan Kittle Founder, Kittle Group
“
We are delighted to express our gratitude to Join-IT, particularly Taylor, for their exceptional service. From the outset, Taylor's expertise and dedication have surpassed our expectations. Their prompt responsiveness, customised solutions, and unwavering commitment to our success distinguish them as an outstanding partner. We couldn't be more satisfied with their service. Highly recommended.
Luke Lowrie Genetech Pharmaceuticals
Talk to the team today
We’re here to help.
Simply speak to the Join IT team for all your requirements or challenges.